• «
• »

Question #6: How comfortable are you with the discount broker’s web site?

The reason most discount brokers can cut their commission to $10 or less is because they’re relying on you to trade online. Therefore, it’s important that you’re comfortable with the web site.

If you find the site difficult to navigate, it doesn’t matter how low the commissions are, you won’t be satisfied. (See also: 5 Things Your Broker Won’t Tell You.)

Likewise, if the site goes down frequently or gets jammed by frequent trading activity, or if your own Internet service provider is unreliable, you may want to look for a discount broker with multiple trading platforms available, whether that means telephone, broker-assisted or handheld wireless device trading.

Next: No Need for Full-Service Brokers in Today’s World